Product information.
Do the products contain hormones?
Fertyl Health formulas are developed as dietary supplements and do not contain hormones as an active ingredient. Each product uses different vitamins, minerals, amino acids, probiotics, and/or botanical extracts depending on its purpose.
Are the products for daily use?
Most are designed to integrate into a daily routine.
Can I combine multiple Fertyl Health products?
It depends on your needs and the products you want to combine, as some formulas may share ingredients. However, there are complementary combinations that might be of interest to you:
1. Couple's preparation — Fertyl Women + Fertyl Men
An option designed to support both partners' preconception preparation: Fertyl Women for her and Fertyl Men for him.
2. Advanced male preparation — Fertyl Men + Sperm Booster
Combines a multivitamin base for male reproductive well-being with a formula more specialized in nutritional and cellular support.
3. Preconception female well-being — Fertyl Women + Inositol Advance
A combination that integrates preconception nutritional support with a formula of myo-inositol and D-chiro inositol 40:1.
4. Reproductive + intimate well-being — Fertyl Women + Flore
Integrates preconception nutrition with a probiotic formula focused on vaginal microbiota and intimate well-being.
Before combining supplements, especially if you are trying to conceive, taking medication, or have any health conditions, we recommend reviewing the indications for each product and consulting a healthcare professional.
Should I take the products with food?
Most formulas recommend taking the capsules with food. Always check the specific instructions on your product's label.
What happens if I miss a dose?
Continue with the usual dose indicated on the label. It is not advisable to double the next dose to compensate.
Can I take a higher dose to get faster results?
No. Do not exceed the recommended daily dose. A higher amount does not mean better results.
How long should I take a supplement to notice changes?
Results may vary depending on the individual, product, diet, lifestyle, and other factors. Supplements are designed for consistent use as part of a wellness routine.
Purchase, Authenticity, and Preservation
How do I know my Fertyl Health product is authentic?
We recommend purchasing it only through the official Fertyl Health website and authorized official sellers or stores.
How should I store my supplement?
Keep in a cool, dry place, out of reach of children, and do not use if the safety seal is damaged or missing.
Orders and shipping.
Do you ship throughout Mexico?
Yes, we ship to all of Mexico.
How long will my order take to arrive?
Standard shipping: 3 to 7 business days.
How much is shipping?
Free shipping: No minimum purchase within the Mexican Republic.
Free shipping does not apply to extended zones. In these cases, the courier service may generate an additional charge, which will be informed to and authorized by the customer before shipping.
How can I track my order?
Once your order has been shipped, you will receive your tracking number by email or WhatsApp.
Can I modify or cancel my order?
It will depend on the order's preparation status. We recommend you contact us as soon as possible at info@fertyl.com
What do I do if my order arrives damaged?
Contact us by email (info@fertyl.com) and share photos of the packaging, shipping label, and product so we can help you resolve the issue.
Can I request an invoice for my purchase?
We currently do not offer invoicing services in our online store. If you require a tax invoice, you can make your purchase through our official marketplace channels, where you can request it directly from the platform.
Do you ship throughout Mexico?
Yes, we ship to all of Mexico.
Warranty and authenticity.
Are the products original?
Yes. All our products are original and manufactured under quality and safety standards.
What payment methods do you accept?
We accept various secure payment methods depending on the purchase platform.
Do I need a prescription to buy it?
No prescription is required for purchase. However, we recommend consulting a healthcare professional before starting any treatment.